FastProBR, maintaining its history of respect for transparency, privacy, and personal data protection, presents in this document the main information regarding the collection and processing of personal data linked to its institutional and commercial Website (https://www.fastprobr.com/), and other linked Social Media profiles, as well as regarding visitors and partners who contact or access our company’s physical premises, aiming to respect your privacy and the provisions of the personal data protection law.
The main terms used in this document are specified below, based on the provisions of the LGPD and/or the context of use of this Website:
LGPD: General Personal Data Protection Law (Law No. 13.709/18).
WebSite (Site) and linked web content: FastProBR’s institutional website, registered and accessed through the following virtual address: https://www.fastprobr.com/ and/or other sites derived and directly linked to this address. Additionally, services and accesses managed by the company’s internal team through social media profiles (where third-party privacy policies will also apply) may also be considered.
Company: FASTPROBR SERVIÇOS DE INFORMÁTICA LTDA, Brazilian company, headquartered in Campinas/SP, at Av. Doutor Romeu Tortima, nº 194, CEP 13.084-791, registered with the CNPJ under nº 30.726.774/0001-65. Contact information: email contact@fastprobr.com.
User: individual or legal entity accessing and using the Company’s Website. In the case of a natural person, they will be, under the terms of the LGPD, the holder of personal data.
Form: predefined fields where data and information are filled in by the USER, to allow the formalization of communications, registration, and management of activities required there.
Personal data: information related to an identified or identifiable natural person.
Sensitive personal data: personal data about racial or ethnic origin, religious belief, political opinion, union membership or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data, when linked to a natural person.
Database: structured set of personal data, established in one or several locations, in electronic or physical support.
Holder: natural person to whom the personal data subject to processing refers.
Data Protection Officer (DPO): person appointed by the controller and operator to act as a communication channel between the controller, data subjects, and the National Data Protection Authority (ANPD).
Processing: any operation performed with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.
Consent: free, informed, and unequivocal expression by which the holder agrees with the processing of their personal data for a specific purpose.
Elimination: deletion of data or set of data stored in a database, regardless of the procedure used.
International data transfer: transfer of personal data to a foreign country or international organization of which the country is a member.
Shared data use: communication, dissemination, international transfer (when applicable), interconnection of personal data, or shared processing of personal databases by public bodies and entities in the fulfillment of their legal competencies, or between these and private entities, reciprocally, with specific authorization, for one or more treatment modalities permitted by these public entities, or between private entities.
This document aims to present, under the terms of the Brazilian General Personal Data Protection Law – LGPD (Law No. 13.709/2018), the main information involving the collection and processing of personal data that may occur in case of access and use of institutional web content, physical premises (see specific considerations in this document), and services offered by the Company, as outlined below.
The use of this website and linked web content (including those contained on third-party platforms such as Facebook and LinkedIn – consult third-party documentation for more information) subjects the USER to the observance and respect of the conditions outlined below. If you do not agree with the information provided here, we emphasize that it will not be possible to use the services offered, and we request that the USER immediately cease access and use of these contents and/or services.
FASTPROBR SERVIÇOS DE INFORMÁTICA LTDA, Brazilian company, headquartered in Campinas/SP, at Av. Doutor Romeu Tortima, nº 194, CEP 13.084-791, registered with the CNPJ under nº 30.726.774/0001-65. Contact information: email contact@fastprobr.com.
If you wish to communicate with our privacy department, please send an email to our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
This website, and other linked web content, have links that may collect personal data. Thus, the personal data collected will be those eventually provided, voluntarily and optionally, by the USER (Holder) in the forms provided and will be used for the purposes highlighted and/or intended by the user.
The data provided will be used only for the purposes requested by the holder and for the provision/execution of the services contracted in their request, including sending information about the services provided and other related information.
Furthermore, it is informed that, at the time of acceptance of this Privacy Notice/Cookie Policy (by clicking on the box indicated for this purpose), information regarding the version of this document, date, time, and IP number (Internet Protocol), linked to the USER, will be obtained for the purpose of recording consent.
The data provided through the form will be passed on only to third parties listed in item “1.7 Information on the sharing of personal data with third parties” of this document or upon authorization and/or express request of the USER (upon request for consent at the time of sending such data) and for the fulfillment of the request by the USER, as well as in cases of executing a contract, or fulfilling a legal and/or judicial obligation.
Some specific and complementary provisions are presented below:
If the USER chooses the contact links provided on this Website and/or by sending an email message to the provided electronic address, the following data may be processed: name, email address, phone number (with area code), and other information that will be provided voluntarily by the USER (in the “contact us” field or similar).
The personal data provided will be forwarded via email, text message, or through the form available on this site to the Company’s team, which will respond to the request as soon as possible (except in case of technical failures). Data provided via oral communication, such as phone conversations, may be recorded in the company’s systems so that the request can be addressed.
In this situation, the personal data will be used so that the company’s team can contact and attend to the request of the USER, which may include the preparation and execution of contracts.
Data of minors
Although contact with minors is not the object, nor the offer of services for this audience, if this happens, and to comply with the provisions of art. 14 of the LGPD, it is informed that the submission of personal data of USERS under 18 years of age must be carried out with the specific consent of one of the parents or legal guardian. Thus, if the minor USER intends to use the forms provided on this Website and/or third parties, they must do so by submitting data from one of their parents or legal guardian.
Sensitive data
To comply with the provisions of art. 11 and following of the LGPD, it is informed that there is no provision for the collection and processing of sensitive personal data in the forms provided on this Website. If there is voluntary submission of one or more sensitive personal data, this will be under the option of the USER and at their sole responsibility. If you are an employee of a partner company that regularly uses our headquarters, in addition to your image being captured by our CCTV system, your biometrics may be collected to allow automatic access to our premises. It is reminded that, under the LGPD, Sensitive Personal Data is considered: “personal data about racial or ethnic origin, religious belief, political opinion, union membership or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data, when linked to a natural person.” The company does not request or recommend the submission of sensitive personal data through forms provided on this site.
When visiting our headquarters, your image may be recorded by our CCTV system (Closed Circuit Television – Monitoring/recording through video cameras and photodetector). The use of security cameras in the company is a necessary measure, either to protect employees, customers, and others present on the premises or to safeguard the property. Any image collected will be stored for a maximum period of 90 days (unless there is a request for storage for a longer period, for reasons of incident investigation or determination by a competent authority), with restricted access to security staff and management positions, being used only for internal investigation procedures by the company and made available when requested by judicial or police authority.
For more information on these matters, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
The Company will process personal data in a personalized and appropriate manner as requested/informed by the USER at the time of accessing the contact link provided on the website, including, among others: registration of information in internal databases, direct contact with the USER (via electronic messages and/or phone calls), the processing of information between different internal sectors of the Company, and processing with third parties linked to the service provision (such as insurers, transport companies, guides, companies involved in the offered service, government bodies, and others informed along with the service offer).
The duration of storage and processing of the data referred to here will be maintained for the necessary time until the fulfillment of its purpose/fulfillment of the contract and/or legal obligation (under the rules of personal data retention), and/or while there is no revocation of the consent given by the USER or when so requested by judicial or extrajudicial determination, when applicable, as well as while the operations and legal records of this company last, always respecting the applicable legal information retention standards.
For more information on the form and/or retention period of personal data, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
It is emphasized that the company uses third-party services for email management, databases, website, payment system, and partner professionals and/or companies linked to the contracted service, which act as operators and/or controllers of personal data, and who may process the personal data of the USERS. The main third-party services used, which were contracted considering technical and security requirements, based on their respective documentation, are: Microsoft 365 – Microsoft Corporation – data storage and email manager – obtain more information about privacy at https://privacy.microsoft.com/pt-br/privacystatement Pipefy – Pipefy INC – data process management platform and contact forms/information flows with third parties – obtain more information about privacy at https://www.pipefy.com/pt-br/politica-de-privacidade/ Other professionals and/or linked companies will be informed on this website, along with the service offer, which can be verified before sending data and contracting it.
For more information on sharing personal data with third parties, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
Considering that the Company uses services from third-party companies of international origin, as well as the application of good technical practices aimed at preserving data backup copies in a physical territory different from that of the Company (outside Brazilian territory), it is informed that backup copies (personal data backup) may occur in countries other than Brazil, through the contracted systems. Thus, by agreeing to the terms set forth here, the USER agrees to the sending and processing of their personal data to systems/companies located outside the national territory.
For more information on sharing personal data with third parties, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
FastProBR, maintaining its historical commitment to information security and privacy, will seek constant adaptations to the provisions of the LGPD (Law No. 13.709/18).
Thus, it is up to the Company, with the support of its partners (operators), to seek the proper implementation of measures, and their maintenance, aimed at information security, privacy of USERS, respect for the rights of holders, and compliance with the provisions for the correct processing of personal data under legal terms.
It is the responsibility of the USERS of this website to act in good faith and within the applicable legal dictates, and in the event of acting contrary to the law, ethics, and/or good faith, they will be civilly and/or criminally liable for their acts, before this Company and/or third parties.
Furthermore, it is exclusively up to the USERS to use and not disclose the access password to the system/registration of this website, as well as to take care when filling in their personal and payment data on secure terminals and connections.
For more information on sharing personal data with third parties, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
Under art. 18 of Law No. 13.709/2018, the USER may, regarding any Personal Data provided, exercise (when the LGPD comes into full force and complete regulation) their rights to:
I – confirmation of the existence of processing;
II – access to data;
III – correction of incomplete, inaccurate, or outdated data;
IV – anonymization, blocking, or elimination of unnecessary, excessive, or non-compliant data with the provisions of this Law;
V – data portability to another service or product provider, upon express request, in accordance with the regulation of the national authority, observing commercial and industrial secrets;
VI – elimination of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of this Law;
VII – information on public and private entities with which the controller has shared data use;
VIII – information on the possibility of not providing consent and the consequences of refusal;
IX – revocation of consent, under the terms of § 5 of art. 8 of this Law.
Furthermore, if the Company does not comply with the request, the personal data holder has the right to petition regarding their data against the controller before the national authority, by accessing and filling out a specific form on the ANPD website, and in accordance with the rules presented there. For more information, visit: https://www.gov.br/anpd/pt-br/canais_atendimento/cidadao-titular-de-dados/peticao-de-titular-contra-controlador-de-dados.
For more information about your rights, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
The texts and images published on the Website may present links to other sites (such as “Partners” sites, Facebook, Twitter, Instagram, Youtube, LinkedIn, etc.). As there are no links between this Company and the sites pointed out by the links, FastProBR cannot offer guarantees or be held responsible for privacy, security, and accuracy of information and data during navigation/use by USERS on the referred Websites. Please, to obtain such information, check the Terms of Use and Privacy Policies, and other legal documents, directly on the third-party Website accessed.
For more information on sharing personal data with third parties, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
This Company adopts security measures regarding the information of its USERS, through companies contracted to provide and maintain this Website and email/database service. However, it is the duty of the USER to ensure their own security, the security of their information, and their privacy, paying attention to the type of information that is made available on the website, as well as other digital security precautions on their own access device and connection. It is emphasized that, in the event of any security incident related to this Website, or to USERS data registered through it, which may cause any type of damage or harm, notices may be published on the Website itself and/or email sent to affected USERS, under the terms of the Law.
For more information on personal data processing, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
We use the “Cookies” system to make technical adjustments to allow the correct display and execution of content/tools, as well as to obtain statistical data on the use of the service by the USER, with the aim of improving their experience.
“Cookies” are small digital files that are downloaded and maintained on the device used by the USER to access and use the system and services provided. These “Cookies” allow, among others, enabling some technical functionalities, compiling statistical information, storing and retrieving information about the USER‘s browsing habits and preferences, as well as identifying the USER‘s behavior. The “Cookies” we use do not store any personal data of the USER.
Regarding the management ownership, two types are used:
Regarding the purpose, the following types of “Cookies” are used:
Regarding the period in which the “Cookies” remain stored on your USER device:
You, USER can block or disable “Cookies”, totally or partially, through the settings of your internet browser options. Furthermore, the USER can revoke the consent given for the storage and processing of “Cookies” on this Website, by configuring it in their internet browser. The option to disable certain “Cookies” may lead to the loss of functionalities of some features and functionalities of this Website, limit access to some of its contents, and may affect the operation and usability of some parts of this Website. Thus, we recommend that the settings be made with caution. Changes to previous consent options can be executed via link: https://www.fastprobr.com in the lower right corner of the page in “Manage Cookies”.
The following third-party cookies are used, listed in the table below:
| Cookie | Duration | Description |
|---|---|---|
| fAstprObrUsErcOnsEnt | 1 year or when the document version is updated. | Saves the user’s current preferences; saves the user’s identification number (used to verify if the user accepted the current version of the Cookie Policy). |
By accessing and using this Website and/or using the services provided, you, as USER declare that you agree with the terms contained in this document, which is made permanently available and easily accessible. Furthermore, if any form provided on the Website is used, the USER must check the “Read and agree” option, duly identified. In this case, a “log” (digital file) will be generated, linked to the information filled in, the version of this document, as well as containing the following data of the USER: IP, Date, and Time. Furthermore, the USER agrees to the sending and processing of their personal data to systems/companies located outside the national territory, under the terms set forth in this document.
Consent – Personal Data of Children and Adolescents
In addition to the above (“Consent”), and to comply with the provisions of art. 14 of the LGPD, it is informed that the submission of personal data of USERS under 18 years of age must be carried out with specific consent and through one of the parents or legal guardian.
Consent – Sensitive Personal Data
In addition to the above (“Consent”), and to comply with the provisions of art. 11 and following of the LGPD, it is informed that whenever there is a need or voluntary submission of sensitive data, the USER is aware that the provision and processing will be for the purposes requested by them. It is highlighted that, under the LGPD, Sensitive Personal Data is considered: “personal data about racial or ethnic origin, religious belief, political opinion, union membership or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data, when linked to a natural person.”
Considering the provisions in some applicable laws, such as LGPD (Law No. 13.709/18), Marco Civil da Internet (Law No. 12.965/14), and other laws that may be applied in the relationship between the USER and the Company, it is informed that personal data may be processed based on these legislations. Furthermore, if the USER sends personal information with the aim of initiating a contractual relationship, the processing of personal data may be based on this purpose. Additionally, other legal bases may be applied, depending on the content and purpose of filling out the forms provided. For more information on sharing personal data with third parties, please contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.
This document, containing the “Privacy Policy” and the “Cookie Policy”, may be reviewed and/or updated at any time. This document will always be available for consultation on this Website, through free and easy access. We reserve the right to promote improvements and updates on the website, which may change its structure or layout, according to our convenience and need. If any provision of this document is deemed unenforceable or invalid, that provision will be invalidated separately and will not affect the remaining provisions contained herein. Furthermore, it is informed that situations not provided for in this document are subject to analysis and deliberation by the team responsible for this company, upon request. In case of doubts, suggestions, and/or any other type of contact regarding this document, the USER should contact our Data Protection Officer (DPO), Ms. Karol Carbone, at the email address: dpo@fastprobr.com.